Skip to content
BC Consulting

Clinical ResearchAI Training and Development

AI for teams that run trials, from people who built the systems trials run on.

BC Consulting runs one-day AI Bootcamps for clinical operations, supply chain, data management, quality, and commercial teams, develops custom AI applications that fit a GxP posture, and helps sponsors and service providers get from scattered experiments to a governed operating model. Twelve years in IRT, RTSM, and eClinical software means every example comes from real-world lived experience.

Who this is for

Sponsors, and the CROs, IRT and RTSM vendors, clinical supply companies, and eClinical providers that serve them. Their managers are our buyers. The people below are who we build for: the ones closest to the repeated task.

Clinical operations lead
Writes the same monitoring visit summary forty times a year.
Supply planner
Rebuilds a resupply scenario by hand every time the forecast moves.
Data manager
Reads listings for the same discrepancy patterns study after study.
Quality associate
Drafts CAPAs from a template and chases the same evidence each time.
Business development team
Answers RFIs that ask questions the company answered last quarter.

What we do for clinical teams

Three services, and the numbers from the work behind them.

90%
less effort per RFI response

From a 20-hour minimum to about two, once the first draft moved to AI and the team reviewed instead of wrote.

Reducing RFI Effort by 90%
75
clinical supply professionals trained in one program

A global top-5 pharmaceutical company, from frontline supply chain staff through senior vice presidents. Foundations through hands-on builds, with the curriculum living on a durable learning platform afterwards.

10
working agents built in one day

A ten-person commercial team at a clinical trial service provider (a CRO), each person leaving with an agent running against real accounts.

8
GCSG bootcamps and sessions since 2024

AI foundations, hands-on, and plenary sessions for the Global Clinical Supplies Group in the US and Europe, including the 2026 plenary on AI in the clinical supply chain.

AI Training

A one-day AI Bootcamp that ends with working tools

One on-site working day. The morning covers how the models work and where the lines are in a regulated business; the afternoon is spent building. Everyone leaves with a working agent pointed at a task from their own job.

Ten working agents in a day for a ten-person commercial team at a clinical trial service provider; the same structure scaled to 75 people at a top-5 pharma.

How AI Training works →

AI Application Development

Applications built around your systems and your SOPs

Agents for the work your team repeats, document pipelines with a person in the loop, and decision tools over your operational data. You own the code, the prompts, and the run guides.

A supply control tower for a clinical supply and comparator sourcing company; a pricing engine and sales deck generator for a clinical technology startup.

How AI Application Development works →

AI Implementation

From a few enthusiasts to a governed operating model

Tool selection against real requirements, acceptable-use policy and SOP language that fits a GxP quality system, a pilot with baselines, and a rollout sequenced with training so adoption sticks.

We run BC Consulting, this site, and the learning platform under the same written rules we hand to clients.

How AI Implementation works →

Where AI drafts and where a person decides

Across a trial, the model does the first pass. A qualified person makes the decision and owns the record. We build and teach to that rule.

  1. 1

    Protocol and planning

    AI drafts

    Drafts the supply forecast scenarios and the first RFI answers

    A person decides

    Approves the plan

  2. 2

    Study build

    AI drafts

    Drafts UAT scripts and configuration checklists

    A person decides

    Approves the spec and runs the test

  3. 3

    Supply and logistics

    AI drafts

    Explains resupply scenarios and flags exceptions

    A person decides

    Makes the shipping decision

  4. 4

    Conduct

    AI drafts

    Reads listings for discrepancy patterns, drafts visit summaries and deviation write-ups

    A person decides

    Reviews and files the record

  5. 5

    Quality and close-out

    AI drafts

    Drafts CAPAs from the template, assembles the audit trail

    A person decides

    Owns the CAPA and answers the inspector

Sample agenda

An AI Bootcamp, hour by hour

This is the default shape of the day for a mixed clinical group. We rework the examples and the afternoon builds for the roles in the room.

  1. 8:30

    Coffee, setup, and accounts

    Everyone logs in to the model platform your organization has approved and confirms they can run a prompt. We fix access problems now so nobody loses the afternoon to IT.

  2. 9:00

    How the models actually work

    What a large language model is and is not, why it is confident when it is wrong, and what that means for a business where a wrong answer ends up in a TMF. No math, plenty of clinical examples.

  3. 10:00

    Delegating a task and checking the result

    The working pattern for the whole day: give the model a role, the context it needs, the output you want, and a way for you to verify it. Practiced on a protocol deviation summary and a site query response.

  4. 11:00

    Safe use in a regulated business

    What may and may not go into a prompt, how your data handling agreement with the vendor works, where an AI-assisted draft sits in your document control, and how to keep a record an auditor can follow.

  5. 12:00

    Lunch and picking your build

    Each participant chooses one task from their own week that they would hand to a capable new hire. We help scope it to something that can be finished by 3:30.

  6. 1:00

    Build block one

    Everyone builds their own agent with us walking the room. Typical builds: a listing review assistant for data management, a resupply scenario helper for supply chain, a first-draft CAPA writer for quality, a prospect brief for sales.

  7. 2:30

    Build block two: testing and hardening

    Run the agent against real examples, find where it fails, and add the checks and instructions that fix it. This is where participants learn the most.

  8. 3:30

    Demos

    Every person shows their agent to the room in three minutes: the task, the result, and what they would do next. Managers see what their team can do by the end of one day.

  9. 4:15

    Next steps and the platform

    What to do in the first week back, how to keep the builds maintained, and how the BC Consulting Learning Platform carries the curriculum after we leave.

Sample agenda. Timing and examples are adjusted to your team, your approved platform, and your site.

Questions clinical teams ask first

The answers a quality group or an IT security review will want before anything else.

What happens to our data during training and during a build?

Nothing leaves your control. Training runs in the model accounts your organization has already approved, under your enterprise agreement, so the vendor terms you negotiated are the terms that apply. We do not bring our own accounts for participants to use, and we do not take copies of your documents home. When we build an application, the data stays in your tenant and we work inside it. If your organization has no approved platform yet, that is the first conversation in an implementation engagement, and we will not run a training day on consumer accounts against real study data.

Which models do you use?

Whichever ones your organization has approved. We teach the idea, not the tool: how to hand a task to a model, give it what it needs, and check what comes back. That works the same in Claude, ChatGPT, Gemini, or Copilot, and it is why the training holds up when the tools change. A year ago most of our sessions ran on ChatGPT and Gemini; today our own operation runs mostly on Anthropic’s Claude models, and that is what we recommend when a client has no preference and the work involves long documents and careful instruction following.

For a build, the model is a component we choose against the task. The design, the prompts, the checks, and the run guides are what you own, and they are written so the model can be swapped without rebuilding the application.

What does an engagement cost, and how is it shaped?

Training is priced per day, per cohort, with a cap on room size so every participant builds. Application development is scoped as a fixed-price build with a defined deliverable, then an optional monthly maintenance retainer once it is in production. Implementation work is a short assessment followed by a fixed-scope program, and we will tell you in the assessment if you do not need the program. Ask for numbers on the call; we would rather quote against your situation than publish a rate card that does not fit it.

How does this sit with 21 CFR Part 11 and our GxP quality system?

The same way any other tool does: by being explicit about what the AI produces and who is accountable for it. In a GxP context we treat model output as a draft that a qualified person reviews and signs, never as the record itself. The controlled record stays in your validated system, with its audit trail, its electronic signatures, and its access controls untouched. Our governance work writes that position into an SOP so it is not left to individual judgment, and our builds keep a log of prompts, versions, and outputs so a reviewer can reconstruct how a draft was produced.

Does an AI application need to be validated?

It depends on what it touches. An agent that drafts an internal brief from public information is a productivity tool and does not need computer system validation. An application whose output feeds a GxP decision or record needs a risk-based assessment, and usually the answer is to keep the model out of the critical path: the model drafts, a person decides, and the decision lands in a validated system. Where a build does need formal qualification, we deliver requirements, test evidence, and a traceability matrix in the format your quality group already uses. We spent twelve years on the vendor side of IRT and eClinical systems, including inspection and audit support, so this is familiar ground.

Who owns what we build?

You do. Code, prompts, configuration, and documentation are delivered into your repositories and your accounts. We keep no license over them and no lock-in. The maintenance retainer exists because models change and your process changes, not because you cannot run the application without us.

Founder

Why the training works

I am Bryan Clayton, and I run BC Consulting. I taught high school music for nine years before I spent twelve years in clinical trial software, most of it on IRT and RTSM systems, where a configuration mistake shows up as a patient getting the wrong kit. I have sat in the bid defenses, supported the inspections and audits, and run the project teams that took the call when a study needed something fixed.

Every training day ends with each person holding a working tool. I know what a room looks like twenty minutes into a lecture nobody asked for, and I know the difference between a group that watched a demo and a group that built something and broke it and fixed it. I have been an assistant high school baseball coach and a summer college baseball coach since 2016, so I understand the importance of keeping your skills sharp in a competitive environment.

When a supply planner asks about integrating temperature excursion data with their IRT or RTSM system, I do not need the question explained. I have shipped software into a validation process like yours.

More about BC Consulting →

Start with a conversation

Tell us which team, which repeated task, and which platform you have approved. We will come back with a proposed shape for the day or the build. If the honest answer is that you do not need us yet, we will say so.

Required. We do not share your details, and we reply within one business day.